Promoting from within may greatly reduce onboarding time and expenses, but it doesn’t eliminate them. Employees slotted into a new position still require and deserve training to do the job well.
Midwest Wheel has a substantial training program for this very reason. One of its most popular and most valuable training classes is its counter training course. Built by a team of counter veterans, the course “covers everything that a new counter person needs to know,” says Michael Callison Jr., vice president of purchasing, safety and training.
“The goal has been if we find someone with the skill set we are looking for we are able to bring that person up to speed relatively quickly even if all the product knowledge required isn’t there yet.”
The company also produces training manuals and instruction cards for other positions that employees can follow to learn a new job.
“We try to mentor all employees in our company whatever that position may be,” Callison says.