Turbo Solutions has completed a week long “Built In Quality” training program for employees focused on quality process and customer satisfaction.
BIQ is one of the five principles of lean Manufacturing. The other four principles are:
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Employee Engagement
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Standardization
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Short Lead Time
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Continuous Improvement
“There is nothing more important to invest in than the education of our people and their ability to satisfy the customer,” says John Ferry, vice president, Turbo Solutions. “In a very competitive market, it will always come down to people and the quality of training provided.”