First Brands debuts tech support hotline for aftermarket brands

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First Brands Group LLC announced Monday a new, streamlined technical support hotline that will provide technical support for all customers out of its Rochester Hills, Mich., facility.

The company says product support will be available through a single point-of-contact for all First Brands Group brands, including Raybestos and Centric brakes, FRAM and Luber-finer filters, TRICO and ANCO wiper products, Airtex fuel pumps, ASC water pumps, Carter Engineered Pumps, Autolite spark plugs, and StrongArm lift supports.

“Our goal in developing this consolidated hotline resource was to make it as simple and convenient as possible for front line automotive professionals to get timely and knowledgeable product support across the full portfolio of First Brands Group™ market-leading brands,” says Brent Berman, vice president, product management, Global.

“With the launch of our new technical support hotline located in Rochester Hills, Michigan, First Brands Group customers will now have access to a team of product knowledge experts with over 100 years of combined industry experience — all through a single telephone number or email address.”

First Brands Group adds it is committed to providing excellent customer service and technical support. Customers can now call 1-888-565-9632 or email tricotechhotline@trico-group.com and get the technical support they need for a variety of products. The technical support hotline is available Monday through Friday from 8 a.m. to 5 p.m. ET.

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