Texas dealer earns Thermo King's top honor

Tk%20 Amarillo

Thermo King Corporation recently presented its prestigious 2020 North America Dealer of the Year award to Thermo King Amarillo.

The award was the culmination of the company’s annual Thermo King Americas dealer principal meeting held virtually for all dealers within the Americas, which includes Canada, North America and South America.

“Amarillo Thermo King is the epitome of resilience and dedication to customers,” says Karin De Bondt, president, Thermo King Americas. “The dealership has exponentially grown its service and performance levels, embracing opportunities that meet evolving customer needs and secure long-term success.”

The Texas-based dealership, which is owned by Krista Flowers Floyd, was honored with the top dealership award in front of fellow dealers and Thermo King management during a live virtual awards banquet and celebration held Feb. 18.

“This award is a great honor, and recognition for our team,” says Brent Slaten, general manager of Amarillo Thermo King, which also received the 2020 Thermo King Western Region Dealership of the Year award. “It is especially significant in the fact that four years ago, we unexpectedly lost our owner, and visionary, Ross “JR” Flowers. Yet through that difficult season, our team’s integrity, hard work, and dedication to customer service has allowed us to continue building upon the legacy Ross left to us.”

Thermo King says other dealerships recognized for outstanding performance in 2020 include:

  • Thermo King of North Florida (Jacksonville, Fla.) – Thermo King Eastern Region Dealership of the Year and Thermo King Parts Dealership of the Year
  • Transport Refrigeration of Northwest Arkansas (Lowell, Ark.) – Thermo King Central Region Dealership of the Year
  • Thermo King Midwest (Elkhart, Ind.) – Thermo King Bus Dealership of the Year

Thermo King says its annual dealership awards are determined on a number of performance and leadership criteria including business growth, being an excellent brand ambassador, and providing an exceptional customer experience that delivers real solutions for individual customer needs.

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