Peterbilt Motors Company announced The Peterbilt Store as its 2024 North American Dealer Group of the Year at its annual dealer meeting in Tucson, Ariz., held Feb. 5-7.
“Recognizing The Peterbilt Store as the 2024 Dealer Group of the Year gives us great pride as we acknowledge their dedication to providing extraordinary service to our customers,” says Jake Montero, Peterbilt general manager and Paccar vice president. “This dealer group has built a great reputation amongst customers. Their timely investments in facilities, ability to offer Peterbilt’s full lineup of products and services, unparalleled parts availability and superior service to Peterbilt customers are commendable.”
Peterbilt's prestigious Dealer Group of the Year recognition is achieved by the dealership group that earns the highest scores in Peterbilt's rigorous Standards of Excellence program, demonstrates commitment to customer satisfaction and leverages effective practices to increase Peterbilt brand advocacy, the company says.
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“We are honored to receive this prestigious award,” says John Arscott, The Peterbilt Store CEO. “The Rules of the Road that we established over two decades ago continue to serve as the guiding principles in how we operate and what to expect from The Peterbilt Store; honesty, integrity, value and meaningful relationships.”
The Peterbilt Store operates 30 dealership locations across the East Coast. This marks the fourth Dealer Group of the Year award for The Peterbilt Store who was previousy honored in 2004, 2017 and 2019. Additionally, The Peterbilt Store received recognition as a Best-in-Class Dealer Group and 13 of their locations were honored with Platinum Service awards at this year’s award ceremony.
