International Motors announced its International and IC Bus Dealer of the Year winners this week during its annual meeting in Orlando.
International says its Dealer of the Year award winners are selected based on their performance in several criteria, such as vehicle sales, parts sales, International S13 Integrated Powertrain sales and service dwell time. Growth in key areas like market share, customer experience survey results and leveraging solutions through International Financial are additional data points used to make Dealer of the Year selections.
“The annual International dealer meeting is always an exciting event because it brings our network together,” says Dan Kayser, executive vice president, Commercial Operations at International. “Our truck and bus dealers are our closest partners, and they work hard every day to give customers a dependable, consistent experience. This event celebrates that partnership and the strength we have when we're aligned as one International.”
Michigan-based dealer takes top honors
Team Wieland Truck and Trailer was named International’s U.S. and Canada Dealer of the Year. International states the company was honored for its impressive year, exceeding targets across the board — from parts growth and truck sales to significant gains in customer experience and market share. They achieved nearly seven times their goal for conquest customer count.
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Founded in the 1930s, Wieland has three locations across Michigan.
“Being named Dealer of the Year is an incredible honor, and I'm proud of what our team accomplished this past year,” says Rob Cleary, dealer principal at Team Wieland Truck and Trailer. “Customers expect a partner who can support them across their entire operation, and our team takes that responsibility seriously. I'm looking forward to celebrating with them at the dealership and seeing what we achieve in the year ahead.”
“Customers count on dealers who act as true partners, and Wieland Truck and Trailer delivered above and beyond that promise,” says Justina Morosin, senior vice president, Sales and Field Operations at International. “Their accomplishments are a direct result of their focus and customer first approach, and we’re proud of the consistency and care their team brings to every interaction.”
Capasa recognized as best in Latin America
Capasa was selected as the International Dealer of the Year winner in Latin America because of its commitment to achieving a unique customer experience through comprehensive solutions and support, the OEM states.
“Capasa puts customers at the center of what they do,” says Rafael Alvarenga, vice president, Latin America Commercial Operations at International. “Their commitment to providing effective solutions and strong support makes a meaningful impact across Latin America and sets a strong example for our entire dealer network.”
“It’s an honor to be named Dealer of the Year. We take great pride in offering transportation solutions that support our customers at every stage of their operations,” adds Luis Gerardo Amarante Alvarado, dealer principal at Capasa. “This award is a celebration of our team’s effort and commitment, and I look forward to what we'll accomplish in the year ahead.”
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IC Bus recognizes Midwest Transit
Midwest Transit Equipment’s strong commitment to excellence, commercial execution and customer support made them a perfect fit for IC Bus Dealer of the Year. They exceeded their target in orders, advanced battery-electric vehicle readiness and adoption, and completed training with extensive customer-facing engagement.
“Our dealers play an essential role in providing safe, dependable transportation for students,” says Charles Chilton, vice president and general manager at IC Bus. “Midwest Transit Equipment embodies what it means to be part of IC Bus through their teamwork, customer focus and dedication to building a stronger future for our industry. We’re proud of their team for the example they set for our network.”
“Celebrating our 50th year and being named IC Bus Dealer of the Year is an incredible honor for us,” says John McKinney, chairman at Midwest Transit Equipment. “Our team is committed to trust, collaboration and setting a high standard for the customers and communities we serve. I’m grateful for their effort and excited to celebrate this achievement together.”
Midwest Transit Equipment is the largest volume school bus dealership in the United States. They have nine locations and a team of 300 employees, IC Bus states.
