Registration is now open for the last American Truck Dealers (ATD) Academy Service Seminar of the year, Advanced Service Management.
Scheduled for Oct. 8-12, 2018, in Tysons, Va., the seminar will be led by NADA Instructors Bob Atwood and Larry Hourcle, along with Casey Scheirer of KEA Advisors. ATD says the course will discuss important topics that will help transform a dealer service department into a more profitable operation and take it to the next level.
ATD says key areas covered are:
- Problem Identification
- Current Situation Assessment
- Personnel Techniques
- Production Techniques
- Service Legalese
- Shop Scheduling and Loading
- Idea Session and SWOT Analysis
- Managing by Objective
For more information, and to sign up for the course, please CLICK HERE.