Ken Roemer, Paccar Leasing president (from left); Jim Callaway, PacLease Edmonton Kenworth general manager; and Jake Civitts, Paccar Leasing director of franchise operationsPacLease Edmonton Kenworth (Alberta) has been named the PacLease 2018 North American Franchise of the Year.
Jim Callaway, general manager, was in attendance from PacLease Edmonton Kenworth to receive the award. The honor was presented at the annual PacLease awards dinner held in conjunction with TRALA’s annual meeting in Orlando, Fla.
PacLease has an extensive evaluation process to decide which franchise will receive the award, according to Ken Roemer, PACCAR Leasing president.
“PacLease Edmonton Kenworth exceeded expectations when it came to supporting the network and delivering on all performance metrics,” says Roemer. “They had an outstanding year and were very deserving of the award. The PacLease Edmonton Kenworth team provided exemplary service, focusing on uptime and ensuring their customers’ needs are always met. They had a strong year in all of the rated categories, and it is an honor to recognize their accomplishments.”
In addition to the North American Franchise of the Year award, PacLease recognized its top U.S. and Canadian franchises.
PacLease named Southland PacLease, (Harahan, La.) and Western Truck Leasing (Seattle) as its U.S. Franchises of the Year for Kenworth and Peterbilt. Location de Camions Eureka (Quebec) and Peterbilt Manitoba PacLease, took home the honors as the Kenworth and Peterbilt Franchises of the Year for Canada.
“These winners all had great years, grew their businesses and provided excellent support to our customers and the PacLease network as a whole. They are all excellent partners with PacLease and I am happy to present them with these awards,” says Roemer.
“We are very proud of all our franchise award winners,” says Roemer. “Our strong product line of Kenworth and Peterbilt trucks, backed by outstanding customer service provided by all of our award winners helped us achieve another stellar year in 2018, adding 18 new locations to grow our PacLease U.S. and Canadian network to more than 460 locations.”
