Idealease has awarded Idealease of West Michigan with the prestigious ONE Idealease award for 2020.
Idealease of West Michigan is one of 66 Idealease locations in the U.S., Canada and Mexico that received the prestigious ONE Idealease award for 2020 at the 38th Idealease Annual Meeting held virtually in October.
The ONE Idealease recognition program measures performance of 12 standards that ensure consistency in branding, customer service, and product offerings. The ONE Idealease standards help make Idealease distribution network of more than 430 community-based locations the most responsive, fully integrated transportation solutions provider in North America.
“Our 2020 ONE Idealease and ONE Idealease Elite locations have overcome many obstacles in 2020 to ensure that our customers have the support they need to provide uninterrupted service to their own customers,” says Lance Bertram, senior vice president, sales, marketing and distribution and Chief Revenue Officer, Idealease. “These high performing locations go above and beyond to exemplify the Idealease Core Values of Expertise, Responsiveness and Stability.”
“I am so proud of all our Idealease of West Michigan employees who have excelled this year under some of the most challenging circumstances to consistently deliver the very best service to our customers,” says Ed Rietman, principal, Idealease of West Michigan. “We dedicate our 2020 ONE Idealease award to their daily contributions to the operational efficiency of our customers. We also celebrate Justin Diekevers for earning the 2020 Idealease President’s Club award. This award is the highest sales, service and management award given to lease and rental professionals by Idealease, Inc.”