Phillips Industries is opening scheduling for multiple virtual training modules covering product, installation and maintenance information and procedures to users of its electrical and air brake system components, and EZTrac GPS tracking products.
Because of current COVID-19 restrictions on travel and many face-to-face customer support interactions, Phillips has deployed a series of training modules to attend remotely.
Session materials include product descriptions and their uses, along with technical assistance for their proper installation, the company says. Customers can visit http://phillipsind.com/resources/virtual-training to select a day, time, session duration, attendance count and topic that meets their needs and shop-scheduling demands.
Keeping customer support information easily available to all technicians, both new and experienced, is critical to keeping trucks and trailers operating properly with minimal unscheduled downtime during this challenging period. Phillips says it will continue to add more sessions to make as much information available as possible.