Mitchell 1 introduced enhancements for its Manager SE Truck Edition shop management system, the company announced Thursday. It says the new features will give service providers greater flexibility and control in managing revisions.
"We've taken Job View to the next level in Manager SE Truck Edition," says Tim McDonnell, senior product marketing manager for Manager SE. "The new capabilities are designed to address real-world challenges at commercial vehicle service locations. They will help providers streamline the process so work can be started to get the vehicle back in service as soon as possible."
In the new Revisions feature, shops can create unlimited sub-estimates for a customer's vehicle, covering items such as deferred maintenance, recommended services and previously identified repairs. Each sub-estimate is organized it its own tab in the job view, which Mitchell 1 says simplifies quoting, prioritization and customer approvals.
"By enhancing Job View's capabilities, Manager SE Truck Edition empowers service advisors to deliver clearer communication and improve overall management of complex repair estimates," McDonnell says.
Users can now build clear, organized estimates and invoices, grouping labor and parts into job containers to improve on-screen workflow and customer-facing documents.
Key features of the expanded Revisions tab include:
- Unlimited sub-estimates, removing the previous limit of nine.
- Automatic sub-estimate naming based on the work inside each sub-estimate.
- A summary tab that displays all sub-estimates and also has a secure place for notes that won't show up on customer documents.
- Smarter integration with Recommendations to link existing Recommendations to current Revisions. It also has automatic Recommendation Cleanup to remove completed Recommendations when transferring sub-estimates to a repair order.
- A modified date column shows when each sub-estimate was last updated so advisors can verify that pricing and labor rates are current.
