TPS, Fullbay webinar to address why techs leave and how you can stop them

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Updated Aug 3, 2023

What makes technicians leave? And how do we stop them? Register today for this critical webinar from TPS.

There are few experiences that cause more frustration for a service shop than a good technician leaving. But in the trucking industry, that happens far too often. Quality technicians are in high demand — and they know it.

In this webinar on August 9 at 1:00 p.m. Central, ASE Education Foundation's George Arrants will share insights into what truly motivates technicians to leave employers. It’s more than just pay. Arrants says how technicians are valued, treated and heard has a substantial impact on workplace morale. Arrants also will offer tips on how you can strengthen relationships with your existing technicians and create relationships with technical schools to supplement your workforce effectively.


There are few experiences that cause more frustration for a service shop than a good technician leaving. But in the trucking industry, that happens far too often. Quality technicians are in high demand — and they know it.

According to the most recent Trucks, Parts, Service quarterly MarketPulse survey, recruitment and retention of qualified technicians tied for the top spot as the biggest business concern currently facing independent parts and service operations in the first quarter of this year. Technician recruitment and retention was the No. 3 concern for dealer responders in the first quarter, but had previously held the top spot in the fourth quarter of 2022.

At 1 p.m. CT, on Aug. 9, TPS will join forces with sponsor Fullbay to host the webinar, "What makes technicians leave – And how to stop them."

This free one-hour webinar will address the continuing challenge faced by dealers and independent service providers alike regarding the retention and recruitment of talented, capable heavy-duty technicians.

During the webinar ASE Education Foundation's George Arrants will share his insights into what truly motivates technicians to leave employers. It’s more than just pay. Arrants says how technicians are valued, treated and heard has a substantial impact on workplace morale. Arrants also will offer tips on how shops can strengthen relationships with existing technicians and create relationships with technical schools to supplement their workforce effectively.

Arrants' comments will be followed by a Q&A with webinar attendees led by TPS Editor Lucas Deal. A recorded on-demand version of the webinar also will be made available to all registrants those interested in the topic but unavailable the day and time of the live webinar. Interested parties can register for the free webinar here. Registrants will hear from: 

George Arrants

Arrants is longtime Automotive Education Consultant specializing in ASE Accreditation. He has worked with instructors and administrators to develop partnerships with local business and industry through the programs advisory committees and guides them through the ASE program accreditation.

Arrants also chaired the American Trucking Associations' Technology & Maintenance Council (TMC) SuperTech competition for 14 years, as well as its FutureTech Skills Competition. In 2015 he was awarded TMC's highest honor the Silver Spark Plug.

He also holds three U.S. patents and holds ASE certifications in Automotive & Medium/Heavy Duty Truck, Parts Specialist (Truck & Auto) and Service Consultant.

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