The VIPAR Heavy Duty Family of Companies has launched the Nucleus Knowledge Center, an all-new online training platform designed specifically for heavy-duty truck parts professionals.
The training platform provides training courses, reporting, feedback and certificates of completion in a user-friendly format for both learners and administrators.
VIPAR states basic, intermediate and advanced courses are available to learners through on-demand, online classes and videos and instructor-led, recorded webinars. Content supports all areas and roles in the heavy-duty parts business, including counter staff, outside sales and technicians. For administrators, an intuitive dashboard makes it easy to assign training and then track course enrollment and completion. Quizzes and assessments are automatically initiated, and certificates of completion are awarded.
Built on a world-class learning management system, the platform is exclusively available to distributors within the VIPAR Heavy Duty and Power Heavy Duty networks.
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“The launch of the Nucleus Knowledge Center represents a pivotal step in advancing workforce development across the heavy-duty aftermarket,” says Jeff Paul, VIPAR Heavy Duty vice president of marketing.
“As the industry undergoes a generational transition, training is more mission-critical than ever. For distributors, the platform delivers accessible, consistent and customizable training that strengthens product knowledge, enhances customer service, and drives long-term business performance. In turn, it helps suppliers maximize the return on their training investments and ensures those selling and servicing their products are prepared to do so with knowledge and confidence.”
Development of the Nucleus Knowledge Center was led by Al Vaisvila, training/end user program manager for VIPAR Heavy Duty. Working closely with distributors, suppliers, and a professional learning management system provider, Vaisvila ensured the platform was designed with both learners and administrators in mind, the company says.
“Our distributors are busy running their businesses. Finding, scheduling and monitoring quality training can be daunting on top of the everyday attention and tasks that need to be performed. This platform significantly reduces that burden and simultaneously empowers their team to identify the right parts, solve customer challenges and maintain strong, lasting relationships,” says Vaisvila.
“This is just the beginning of a long-term initiative for continuous learning and innovation, and one that underscores our commitment to supporting both our distributors and suppliers. This is not a one-size-fits-all solution — it’s a platform built to evolve. We’re starting strong, and once you're on this path of continuous learning, opportunities for growth continue to unfold,” adds Chris Baer, VIPAR Heavy Duty president and CEO.
