Hino Trucks debuts end-to-end EV enablement solutions for dealers

Hino INCLUSEV is a premier portfolio of end-to-end electric vehicle enablement solutions exclusively available from Hino’s nationwide dealer network.
Hino INCLUSEV is a premier portfolio of end-to-end electric vehicle enablement solutions exclusively available from Hino’s nationwide dealer network.

Hino Trucks is simplifying the path to zero emissions and vehicle sustainability with the introduction of Hino INCLUSEV, a portfolio of end-to-end electric vehicle [EV] enablement solutions exclusively available from Hino’s nationwide dealer network.

Hino INCLUSEV includes customer EV consulting, intelligent charging solutions, warrantied infrastructure, Hino electric trucks in development, 24/7 customer service and the industry's first complete bundled financing product, the company says.

Dominik Beckman, Hino director of brand experience, says, “A first of its kind solution, Hino INCLUSEV keeps the dealer and customer unified through the ownership journey, leveraging Hino Truck’s leadership in delivering the Ultimate Ownership Experience. Unlike other programs, our dealers are engaged every step of the way and consult with customers from start to finish. Our dealers will help determine if EV is the right solution for a fleet and if so, support in setting up what is needed — including a site evaluation, charging solution spec'ing, grant applications, end-to-end financing, installation, maintenance, optimization and service. Our dealer network is fully equipped to ensure businesses can be electrified seamlessly. This is turn-key in its truest form.”

This program is enabled by a collaboration of innovative front-runners in electric vehicle solutions that have teamed-up with Hino Trucks including ChargePoint, EnTech Solutions and Mitsubishi HC Capital America, the company says. The partners of Hino INCLUSEV share the common goal of simplifying and accelerating the transition to EVs by providing the best customer experience from first interest through ownership and maximizing ROI.

“Minimizing touchpoints by being centralized around the customer and dealer, Hino INCLUSEV uniquely eliminates the complexity, frustration and inferiority of searching out multiple third parties to achieve the needed solution,” says Glenn EllisHino Trucks senior vice president, customer experience, who also expressed that there is more to come. “INCLUSEV is a solutions portfolio poised for evolution and expansion through innovation, integration and partnerships,” Ellis adds. 

This is why choosing and partnering with leaders in electrification is important in the success of the Hino INCLUSEV program. Hino partnered with ChargePoint, a leading electric charging solution company that offers the largest open charging network in the U.S and end-to-end electrification services from deployment to on-going support. Their expertise is unrivaled and allows Hino dealers to have a comprehensive level of support as they help customers electrify their businesses, according to an announcement.

Hino says when it comes time to start planning charging infrastructure, there's nobody better to align with than EnTech Solutions. They are nationally renowned for high quality EV infrastructure and are a full solution provider, delivering everything from the initial design work through installation. Once installed, they will work to ensure the system is operating at the highest efficiency. Additionally, their charging solutions are scalable and can grow into the future as companies’ operations expand. EnTech Solutions provides a straightforward approach to charging infrastructure development, ensuring a smooth process while maximizing ROI.

The final component of Hino’s INCLUSEV program is financing provided by Mitsubishi HC Capital America. As a long-time partner of Hino Trucks, Mitsubishi HC Capital America provides a collaborative, partnered approach to developing highly customized programs. They offer a single source of financing for the entire supply chain of EV transition from dealer site assessment and infrastructure development, to financing the vehicle for the end customer. A top priority is providing guidance to dealers and their customers for a smooth transition by aligning the necessary timing and capital investment with their goals, as they all work towards a more sustainable future, Hino says.

Hino INCLUSEV also will create a new income stream for Hino dealers as they expand into infrastructure development and become technical service points. By having access to ChargePoint’s leading charging network, Hino dealers now have access to ChargePoint’s networked charging stations, beyond Hino Trucks’ customers.

“We are clearly an industry in transition and as the marketplace evolves, so do we,” says Beckman. “Hino is committed to navigating the future with innovation and a suite of products, including Hino INCLUSEV, that meet our customers’ needs now and beyond. Speed, enablement, ROI and low stress … that is what we deliver with Hino INCLUSEV.”        

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