Bill Grabarek (TPS Online Editor)Bill Grabarek is the online editor of Trucks, Parts, Service. He can be reached at [email protected].Growth strategiesProduct support trumps brand with customersWhether customers are bringing their truck in for repair or buying a part at the counter, they’re not choosy about a particular brand, according to a panel discussion held this week at Heavy Duty Aftermarket…January 28, 2020Growth strategiesHDDA: Heavy Duty announces “We have launch”For the last four years, it has become customary for HDDA: Heavy Duty, a community of the Auto Care Association, to give an update on the progress of its product data standards initiative during Heavy…January 28, 2020Growth strategiesMEMA updates HDAD attendees on trade agreementsAnn Wilson, senior vice president, government affairs, Motor & Equipment Manufacturers Association (MEMA), stressed the importance of keeping a watchful eye on United States trade agreements during her presentation Monday at the Heavy Duty Aftermarket…January 28, 2020Growth strategiesWarehouse accuracy starts at receiving orders to ensure the parts you ordered match the parts you receivedFind out how to improve your warehouse and increase customer satisfaction by keeping your inventory accurate when receiving orders. Details here on TPS.January 23, 2020Growth strategiesICYMI: Full coverage of Trucks, Parts, Service State of the IndustryTrucks, Parts, Service State of the Industry covers what's happening in the trucking industry today and what the future might hold. Check out the stories here.January 15, 2020IndicatorsState of the Industry, Part VIII: OEMs and the return to normalcyThe last two years have had their share of ups and downs, according to the truck and trailer OEMs who shared their thoughts with Trucks, Parts, Service on the past, present and future of the…January 9, 2020Growth strategiesState of the Industry, Part VII: Supplier side economicsTruck and trailer components and products are the lifeblood of the aftermarket industry. Like the independent aftermarket and dealership channels, suppliers have had their successes and challenges the past two years. In addition to recapping…January 9, 2020Growth strategiesState of the Industry, Part VI: The aftermarket, dealer channels continue hunt for qualified employeesA State of the Industry report wouldn’t be complete without taking a look at the shortage of qualified employees — an issue that has dogged distributors and dealers, alike. The topic has been well-documented in…January 8, 2020IndicatorsState of the Industry, Part V: Dealerships address company plans and trends for 2020As we ring in the New Year, truck and trailer dealers are faced with a 2020 filled with uncertainty. A presidential election, unresolved trade agreements, persistent rumors of a sagging economy and the evolution of…January 7, 2020IndicatorsL.A. Times pokes good-natured fun at dealership’s logoDifferentiate. We hear that word a lot in the commercial truck industry. It’s often mentioned as part of a dealership’s strategy to better compete with neighboring dealers. Differentiators for dealers often take the form of…January 7, 2020Previous PagePage 19 of 29Next PageTop StoriesBusiness operationsThe vicious cycle of bad dataInefficiency is a killer in sales. During a joint webinar Thursday hosted by Fusable and Voze, experts from both business shared how bad data is one major driver of sales inefficiency, and how costly it can truly be.Outlook and BenchmarkingDaimler to ‘ramp down’ ZEV investmentFinanceCredit card surcharges here to stayClass 7-8Mack debuts brand-new Anthem regional haul tractorFeatured SponsorKeep Your Trucks Rolling: Driving Smarter Maintenance for a Stronger Future
