TLG Peterbilt PacLease, a PacLease franchise with eight leasing locations in six states, has been named the PacLease 2021 North American Franchise of the Year. Headquartered in Springfield, Mo., the franchise offers Peterbilt’s full line of medium- and heavy-duty trucks for lease and rental.
According to Ken Roemer, president of PACCAR Leasing, TLG Peterbilt PacLease grew its fleet by 38 percent in 2021 over 2020 and added Charlotte, N.C., as a new operation in its portfolio of leasing locations.
“TLG Peterbilt PacLease had an outstanding year,” says Roemer. “They increased their PacLease footprint and adopted new technology to improve both communication and uptime for their customers. They do an excellent job of creating real partnerships with their customers by providing the right solutions and excellent products — backed by great customer service.”
In addition to the North American Franchise of the Year award, PacLease recognized its top U.S. and Canadian franchises.
PacLease named Allstate Leasing (headquartered in South St. Paul, with 10 locations), and Gabrielli PacLease (headquartered in Jamaica, N.Y. with 11 locations) as its U.S. Franchises of the Year for Peterbilt and Kenworth. Burnaby, British Columbia-based Inland PacLease (with 19 Canadian locations), took home the honor as the Franchise of the Year for Canada.
Allstate Leasing is not new to winning national awards from PacLease, having won the top North American Franchise of the Year award in 2019.
“Allstate continues to excel every year, thanks to their dedication to customer service,” says Roemer. “In addition to having fully dedicated service locations for PacLease customers, they’ve improved their flow-through when it comes to PMs for their customers. They’ve fully implemented PACCAR Leasing’s voice-guided preventive maintenance program that guides a technician through the service process quicker and more accurately. It’s just one more example of how they’re providing more uptime for their customers.”
