These changes, which will be rolled out at various points over the coming year, are designed to increase the reliability of the Total Solution program and allow customers to lower tire-related operating costs.
“Goodyear is the only tire company that offers the Total Solution of trusted products, a nationwide network, reliable services and fleet management tools – all designed to help fleets lower their operating costs,” says Gary Medalis, marketing director at Goodyear.
The company’s new tires include new Goodyear Endurance LHD premium long-haul tire, which will launch later in 2017, and three new, SmartWay-approved Kelly Armorsteel long-haul tires.
Goodyear also says its nationwide service network has grown to more than 2,300 tire and service locations coast-to-coast, and that its 24/7 Goodyear-Fleet HQ Emergency Roadside Service program hopes to continue on a record-setting year in 2016.
“The Goodyear-Fleet HQ Emergency Roadside Service program, which enjoyed a record year in 2016, is powered by the Goodyear Smart Tech App,” says Medalis. “The Smart Tech App is helping our servicing dealers drive down roll-times to help trucks return to service more quickly.”
Additionally, a new service management tool built upon the Goodyear Smart Tech App “will help our dealers manage their resources more effectively with a live dashboard that reports the location and status of their road service technicians,” says Medalis.
Goodyear also will add Bluetooth capabilities to the tool, which will enable road service technicians to electronically check and record fleet tire data, the company has unveiled a new OTR Proposal Developer to help dealers’ sales teams make it easier to sell Goodyear OTR tires.
“And our enhanced Preferred Fleet Dashboard extends high-level service reporting to our dealers’ local customers – the same reporting that national accounts enjoy,” Medalis says.
