Continental Tire the Americas today announced the company’s decision to voluntarily initiate a safety recall for 655 commercial vehicle tires. The company says the tires involved in the recall are 11R22.5 Conti Hybrid HS3, Load Range G, produced during DOT weeks 9, 10, and 11 of 2018, and sold in the original equipment and replacement markets in the U.S. and Canada.
The tires were identified as having a potential quality issue of visible cords through the inner liner, which could cause loss of internal pressure through the sidewall resulting in slow or rapid deflation during tire mounting or while the tire is in service. Since the safety of customers is paramount at Continental, the company says it has decided to voluntarily issue a safety-related recall for the affected tires. The tires are identified with the Department of Transportation (DOT) codes A33T KWUX 0918, A33T KWUX 1018, and A33T KWUX 1118. Only the production DOT weeks 0918, 1018, and 1118 are affected. Continental has not received any reports of accidents or injuries resulting from this condition.
Additionally, Continental has notified the National Highway Traffic Safety Administration (NHTSA) and Transport Canada of the details of the recall. For tires sold in original equipment business, Continental is in communication with our customers to identify end users who purchased vehicles with affected tires.
For tires sold in replacement business, Continental is in communication with its tire distributors and dealers to identify end users who purchased affected tires. All identified tire owners will be promptly notified and informed about the details of the recall and how to receive replacement tires at no charge, the company says.
Customers seeking more information, including instructions for identifying affected tires as well as obtaining replacement tires, are asked to contact their local Continental sales representative or our Customer Service team in Inside Sales. For the U.S. market, the contact number is toll-free 1 (800) 450-4028. For Canada, the contact number for English-language service is toll-free 1 (800) 461-9681, and for French-language service is toll-free 1 (800) 361-2844.