Organizations using the ISO 9001 standard find that it helps to organize internal processes, improve process efficiency and enable continuous improvement. In addition, it creates satisfied customers, management and employees, while consistently producing high quality products.
“Certification to ISO 9001:2015 comes as no surprise. AMBAC International adopted the ISO 9001 principles well before ISO was popular,” says John C. Smith, AMBAC International manager of quality assurance.
“AMBAC was first registered in April of 1997 and has been living the principles ever since. Our employees are the real key to our success. They are fully involved in supporting the quality management system, taking ownership and pride in all they do,” Smith says.