RyderGate allows users to do everything from quickly rent a commercial truck from Ryder Rental location to schedule maintenance appointments in 60 seconds or less, now offers the same fleet management digital features available in the United States to Ryder customers in Canada.
“The Canadian market presents tremendous growth opportunities for RyderGyde and its users as there are complex fleet management challenges in Canada,” says Dennis Cooke, president of Fleet Management Solutions, Ryder. “Each feature on RyderGyde has been developed based on driver and fleet manager interactions, and we’re confident that our customers in Canada will provide feedback that will be used to further enhance the RyderGyde experience for all users.”
In addition, Ryder says RyderGyde has completed enhancements to its roadside vehicle repair functionality with the launch of a roadside wizard. This new feature allows a driver who is experiencing a vehicle breakdown to scan the vehicle identification number and send the issue and location information to a maintenance dispatch center, leading to a support vehicle onsite in minutes, the company says.
“With the RyderGyde roadside assistance wizard, a vehicle that breaks down in the U.S. and Canada can now receive quicker support with a streamline digital experience, as opposed to phone calls out to a service center,” adds Cooke. “Our customers are always seeking better ways to run their business and the RyderGyde roadside assistance wizard gives our customers an efficient digitized tool to get rapid roadside support.”
Additionally, Ryder says the app gives fleet owners and fleet managers in the United States and Canada access to the customized, streamlined digital experience to more efficiently manage their fleets. RyderGyde users can view and manage which vehicles within their fleet need servicing and group vehicles that are most important to a fleet manager. Ryder says a combination of a vehicle’s odometer reading and telematics data determines when a vehicle is ready for maintenance, and it is automatically flagged in the application, as well as upcoming preventive maintenance appointments, which are tracked through the scheduling feature on RyderGyde. Ryder’s more than 800 service locations are also displayed in North America through the mobile app. Finally, the company says the RyderGyde portfolio of features also includes being able to browse through Ryder’s used vehicle inventory.
The application can be downloaded in the App Store or via Google Play, Ryder says.
