DTNA opens new Phoenix-area distribution center

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Updated Nov 21, 2019

DTNA opens Arizona PDCDaimler Trucks North America (DTNA) recently held a grand opening for its 10th North American parts distribution center (PDC), launched earlier this fall.

Located just outside of Phoenix in Goodyear, Ariz., the 268,000 sq.-ft. facility stocks more than 10,000 parts and serves over 130 DTNA dealers in the Southwest region.

“As part of our strategy to get closer to our customers and dealer partners, DTNA identified the southwest United States as the best location for its next stage of expansion,” says Jay Johnson, general manager, Aftermarket Supply Chain, DTNA. “After an exhaustive search throughout the Southwest, we determined that the Phoenix metropolitan area offers a great combination of benefits: proximity to our customers and dealers, a strong workforce and ease of doing business.”

DTNA says the new facility supports its long-term vision of elevating the customer experience by enabling DTNA to fulfill 90 percent of all dealer part orders in under 12 hours.

With the addition of the Goodyear location, DTNA says it has invested more than $100 million in its PDC network over the past five years. Recent PDC openings in Dallas, Des Moines, Indianapolis, and now Goodyear, are enabling DTNA to move ever closer to its goal of 24-hour turnaround for vehicle repairs in an effort to maximize uptime, the company says.

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