As the aftermarket turns its attention to post-HDAW 2015, it’s time to look at what’s next for Truck Parts & Service.
I brought a lot of great aftermarket stories ideas home from the desert, and its my hope to cover them at various points this calendar year.
Below is what’s on the schedule for Truck Parts & Service over the next few months.
February: Profile of the 2014 ‘Distributor of the Year’ (cover); Tips for building customer loyalty programs.
March: Voice of the customer (cover); Conducting a customer survey.
April: Building the most effective service bay (cover); Standardizing your labor rates/times.
May: The growing world of remanufacturing (cover); Making the most of a master warehouse.
June: Getting the most from a trade show (cover); Marketing your business through video