Peterbilt Motors Company has named The Peterbilt Store and Coastal Counties Peterbilt of California as its North American and Medium Duty Dealers of the Year. The awards were announced during Peterbilt’s annual dealer meeting, held earlier this month.
The Pete Store earned the North American Dealer of the Year award for its outstanding fleet sales and support, excellent Paccar MX engine sales and territory acquisition that increased their area of responsibility to a total of 15 locations in seven states, Peterbilt says.
“The Peterbilt Store has been an outstanding Paccar partner since they joined the Peterbilt family, and it’s an absolute pleasure to present them with Peterbilt’s highest honor, one that is truly earned and deserved,” says Kyle Quinn, Peterbilt general manager and Paccar senior vice president. “The Peterbilt Store is committed to achieving day-to-day excellence, and the results have been realized in sales growth and customer satisfaction.”
John Arscott, president and CEO of The Pete Store, accepted the award accompanied by his two sons, Jeff and Greg Arscott.
“We are honored to be recognized for our investments and efforts focused on enhancing our customers’ experience,” says John Arscott. “Our exceptional team is skilled, hardworking, and committed to ensuring that our customers receive outstanding service and value at The Peterbilt Store.”
Coastal Counties Peterbilt earned Peterbilt’s Medium Duty award thanks to the dealership achieving 125 percent of its sales goals with more than 300 medium-duty units sold in 2016, resulting in 18 percent market share.
“Peterbilt’s medium-duty vehicle lineup is designed to ensure superior performance, durability and operational efficiency for a diverse customer base in a variety of market segments and applications,” says Scott Chowaniec, Peterbilt general sales manager of Vocational and Medium Duty Sales. “Coast Counties Peterbilt has done an outstanding job of matching these customers to a custom solution, as well as providing the aftermarket support necessary to achieve unparalleled levels of customer satisfaction.”
Craig Archer, dealer principal, accepted the award on the dealership’s behalf.
“We strive to be a complete solutions provider for all of our customers, and this award serves as validation for the hard work and commitment of the entire Coast Counties team to achieve maximum customer satisfaction,” says Archer. “Our sales and service of medium-duty vehicles, as well as our strong PacLease franchise, provide our customers with unique solutions to their business requirements.”
Additionally, Peterbilt also recognized its top-performing dealer groups with Best in Class awards at this year’s meeting. The Best in Class Awards are based on a combination of Peterbilt’s Standard of Excellence scores, financial performance, parts and service performance and utilization of Paccar training and programs.
Peterbilt says receiving Best in Class awards were (dealer principals listed in parentheses):
- The Larson Group (Glenn Larson)
- Peterbilt Manitoba (Doug Danylchuk)
- Performance Peterbilt (Nathan Ried)
- Hunter Peterbilt (Jeff Hunter)
- Camions Excellence Peterbilt (Nicole Lussier)
- Western Peterbilt (Edward Dobbs)
- Rush Enterprises (Rusty Rush)
- Stahl Peterbilt (Eddy Stahl)
- JX Enterprises (Eric Jorgensen)
- TransDiff Peterbilt de Quebec (Pierre Pouliot)
- Peterbilt Pacific (Jim Schroeder)
- Jackson Group (Blake Jackson)
- Allstate Peterbilt Group (Don Larson and Jeff Vanthournout)
Additional Peterbilt awards, such as the company’s Paccar MX Engine and TRP Dealers of the Year, will be released on Successful Dealer tomorrow.