Thomas Bus Sales of Georgia General Manager Ken Lane (pictured left) receives Platinum Club dealership award from Thomas Built Buses CEO Caley Edgerly during the Thomas Bus Dealer Meeting in Dallas, Texas on April 1, 2017.Thomas Bus Sales of Georgia in Jefferson, Ga., was recently certified Platinum Support by Thomas Built Buses during the annual Thomas Built Bus Dealer Meeting in Dallas.
This marks the first Peach State Truck Centers location to receive the accolade that sets a standard for Thomas Bus dealerships across the country. In addition its Platinum Certification, Thomas Bus Sales of Georgia also received the following awards at the meeting:
- Ray Durden – Eagles Nest – Highest award available for Bus Sales
- Rhonda Keener – Gold Parts Award
- Dwayne Bethune – Platinum Service Trainer Award
- Parts Department – Gold Award
- Dealership – President Club Platinum Member
“We are extremely proud of the tremendous success our Thomas Bus Sales of Georgia division has had over the last few years, resulting in all of the awards and the Platinum Certification status they received at this year’s Thomas Bus Dealer Meeting,” says Peach State Truck Centers CEO Rick Reynolds. “They are definitely providing a higher level of aftermarket support, solidifying our position as dealer of choice for school and commercial bus customers.”
Instituted by Thomas Built Buses, the Platinum Support program is said to focus on implementing lean concepts to continuously improve the customer experience. In order for a bus dealer to be certified as a Platinum Support Provider, they must meet 123 individual criteria in 24 different areas, standards that are certified by an independent third party and sustained by weekly audits.
“Our team worked very hard to gain Platinum Certification status for the Thomas Bus Sales of Georgia dealership, and it’s great that we received additional awards for our staff members at this year’s dealer meeting in Dallas,” says Ken Lane, Thomas Bus Sales of Georgia general manager. “We take pride in what we do and in the products that we sell and service. The future leaders of our country ride in these buses every single day and their safety is our number one priority.”
