Procede Software recently concluded its 2017 annual Procede Software Conference (PSC), asking attendees to “Expect More” out of their partnership with their software provider.
The sold-out conference grew by over 35 percent, with a record number of dealerships, Certified Partners, special guests, and truck OEM’s in attendance. Hosted at the Westin Hotel in the historic Gaslamp Quarter of downtown San Diego, this year’s two-day event marked the 12th Procede Software Conference.
Procede says the PSC is specifically designed to bring together customers, partners, and original equipment manufacturers with the Procede Software team. At the event, attendees have the opportunity to attend department-specific breakout sessions, network with other heavy-duty industry professionals, and gain a deeper understanding of Procede’s current and future product offerings.
“I have attended similar conferences and this one continues to stand out,” says Corey Daigle, parts and service director of Daigle & Houghton, Inc. “Sessions were informative and tailored to specific departments to ensure relevancy. The combination of applicable learning and information exchange, all while maintaining an intimate environment, is impressive.”
In addition to informative sessions and networking opportunities, Procede also made several important announcements at the event. The most notable, addressed during CEO Larry Kettler’s keynote, was the general release of Excede DMS v9.22. This major product release includes over 150 new features and functional enhancements that optimize dealership performance.
“Year after year, our customers, partners and industry guests attend the PSC in record numbers,” says Alina Caceres, director of Sales & Marketing. “We continue to focus on customer engagement, sharing information, and gathering feedback. Attendees look forward to interacting with our team in-person and forging even stronger working partnerships.
The PSC keynote and subsequent sessions demonstrated how customers should expect more from their Dealer Management System provider. Procede continues to raise the bar by focusing on rapid and ongoing development of Excede DMS and its market-leading technology platform, along with the expansion of more Certified Partner and OEM integrations, the company says.
“This industry, and our dealers specifically, continue to experience an accelerated transformation with technology in all areas of their businesses, so it’s logical and anticipated to expect more from their business system provider,” says Kettler. “And we continue to take proactive steps to encourage and engage at all levels of the dealership in order to deliver and drive tangible performance.”