The company says it set a new record with over 16 million global order lines shipped from its distribution centers.
“Paccar Parts’ number one goal is customer uptime. The effectiveness of our supply chain contributes to our high levels of productivity and efficiency, and these qualities are what make us stand out as the leader in aftermarket parts distribution,” says David Danforth, Paccar Parts general manager and Paccar vice president.
“In addition to our record of shipping 16 million global order lines, we achieved outstanding order shipping accuracy of 99.98 percent and a worldwide same-day order fulfillment rate of over 98 percent. Our global distribution network is exceeding our customers’ expectations by providing quality parts and service that is unmatched in the industry,” Danforth says.
Paccar Parts’ world-class supply chain performance also enabled Paccar Parts’ fleet customers to increase their productivity and profitability, the company says
“We are providing our fleet customers with superior aftermarket service,” says Laura Bloch, Paccar Parts assistant general manager – operations, “By offering collaborative uptime solutions in the 365 Center, Paccar Parts delivers the right parts to fleet customers.”
Paccar Parts accomplished this milestone of 16 million global order lines by streamlining its supply chain using state-of-the-art process improvements and technology in its PDCs. Each day Paccar PDCs ship orders to over 2,200 dealer locations and 132 TRP Stores worldwide, the company says.
“Our speed to delivery, our expansive parts distribution network, and our strong supplier relationships strengthen our commitment to exceeding customers’ expectations. We proactively manage dealer inventory to ensure retail availability. What dealers sell today provides a forecast for worldwide availability tomorrow,” says Bloch.