The company says the new site is designed with an intuitive and easy-to-navigate architecture, helping visitors quickly find any information they need. Clean, fresh visuals provide a more engaging user experience when navigating Karmak content, and the site’s responsive design allows users to easily access information from either their desktop or mobile device.
Additionally, Karmak says visitors now can more easily browse Karmak products and services as the site features in-depth information on Karmak’s flagship Windows-based platform, Fusion.
“With each passing year, people conduct more of their initial investigation into new products online. We wanted to be able to provide clients and prospective clients the ability to learn about Karmak’s offerings on a modern, clean, and easy-to-navigate website. We’re excited to launch our new site and feel it will allow our visitors to have an informative and enjoyable experience,” says Scott Elbring, vice president of sales and marketing with Karmak.
Coupled with Karmak’s public-facing site, the company also revamped its customer-only user portal.
The new Karmak Community gives customers unparalleled access to information – offering the ability to share ideas about system enhancements, visibility on open support cases, access to live chat with Karmak employees, and will even give clients the ability to discuss best practices with other Karmak clients across North America.
“The satisfaction of our clients is the driving force behind all that we do. The Karmak Community allows us provide a tool that not only puts information at their fingertips, but also allows them to shape the future of the products they use every day,” says Cindi Sims, director of support for Karmak.