The Dealer of the Year award was presented at the 2019 Peterbilt Dealer Meeting, recently held in San Diego. The annual two-day business meeting brings together Peterbilt dealers from across North America. The meeting includes presentations and breakout sessions, with focused reviews on strengthening the dealer network and providing an industry-leading sales and service experience to customers, the company says.
“The Peterbilt Store has made significant investments in state-of-art facilities in multiple locations and it has paid off by making them one of the top performing dealer groups across several key metrics,” says Jason Skoog, Paccar vice president and Peterbilt general manager. “Their commitment to driving uptime for Peterbilt customers is something our entire dealer network should be proud of. The Peterbilt Store is a fantastic example of the customer centric reputation Peterbilt is known for. I thank them for that commitment and for representing our brand and products in a way we all take pride in.”
In addition to the 2018 Dealer of the Year, The Peterbilt Store also takes home six Platinum Oval awards which are given to the group of elite Peterbilt dealership locations who have demonstrated outstanding performance in all aspects of the Peterbilt Standards of Excellence program as well as 2018 Best in Class award which honors the dealer organizations that rank the highest across the North American dealer network.
“It’s very rewarding to see the hard work of our people recognized with such a prestigious honor,” says John Arscott, The Peterbilt Store CEO. “This marks the second time in three years we have been named Peterbilt North American Dealer of the Year, recognizing our long-term commitment and consistency delivering exceptional customer support.”
This is The Peterbilt Store’s third Dealer of the Year award, adding it to their awards in 2004 and 2016. The Peterbilt Store operates 16 dealership locations across seven states and finished 2018 as one of the top performing dealerships in parts and service, medium-duty sales, Class 8 sales and MX engine sales.
Peterbilt Motors Company also honored its top performing dealers with various awards at the 2019 Peterbilt Dealer Meeting. Dealers awarded for top performance in specific categories include:
- Red Oval Dealer of the Year: Hunter Peterbilt
- First Class Service Excellence Dealer of the Year: Valley Peterbilt
- Medium Duty Dealer of the Year: Rush Peterbilt Truck Centers
- MX Engine Dealer of the Year: The Larson Group Peterbilt
- Parts and Service Dealer of the Year: Rush Peterbilt Truck Centers
- TRP Dealer of the Year: Peterbilt of Atlanta
The Best-in-Class Awards are based on a combination of Peterbilt’s standard of excellence scores, financial performance, part and service performance and utilization of Paccar training and programs. Dealerships receiving Best-in Class-Awards include:
- Allstate Peterbilt Group
- Camions Excellence Peterbilt
- Dobbs Peterbilt Group
- Jackson Group Peterbilt
- Peterbilt Manitoba
- Peterbilt of Atlanta
- Peterbilt Pacific Inc.
- Rush Peterbilt Truck Centers
- Stahl Peterbilt
- The Larson Group Peterbilt
- The Peterbilt Store
- Valley Peterbilt
“These award-winning dealers, and the dealer network as a whole, have invested heavily in adding and expanding facilities, hiring the best technicians, increasing hours of service and offering mobile service solutions that drive uptime and profitability for our customers,” says Peterbilt Director of Dealer Development Peyton Harrell. “The Peterbilt dealer network is the fastest growing network in the United States and Canada and has never been stronger.”