Converse, Texas-based Doggett Freightliner of South Texas may only have two rooftops in its network, but the company hustles to make the most of its impact.
The company has hired a dedicated salesperson to maximize the benefit of Texas Emissions Reduction Program (TERP) that helps reduce emissions in the state.
“I think a lot of dealers don’t embrace that program they way that they should… Since this program’s been going, you can see the difference in the haze that used to hover over [Houston and Austin],” says Steve Hancock, the company’s corporate development officer.
The TCEQ’s Emission Reduction Incentive Grant Program provides grants to eligible projects in non-attainment areas and affected counties. The grants offset the incremental costs associated with reducing emissions of oxides of nitrogen (NOX) from high-emitting internal combustion engines.
Salesmen, whom Hancock called “experts in spec’cing for fuel mileage” also ensure that all of on-highway spec’d equipment is Smart Way certified and CARB compliant.
Doggett routinely matches its customers with vendors or suppliers, often bringing key vendors along for outside sales calls on both the parts and truck side.
“That helps keep the customer up-to-date on new technology and what is happening in the industry,” Hancock says.
Staff education is also important to Doggett Freightliner. Last year, the company invested more than $100,000 in service training to ensure “that our technicians were among the highest trained technicians in the industry.”
Hancock says the company’s goal is for all of its technicians to become Expert certified at the highest level offered.
Doggett Freightliner of South Texas is one of three Successful Dealer Award finalists invited to Commercial Vehicle Outlook Conference at the Great American Trucking Show in Dallas next week.