Progressive is using Mitchell Cloud Estimating TruckMax for its commercial, specialty and passenger vehicle appraisals, the companies announced Tuesday.
"With Mitchell Cloud Estimating TruckMax, we can better serve our customers -- increasing appraiser efficiency and accuracy while decreasing cycle time," says Kevin Peinkofer, Progressive's Commercial Lines claims general manager. "The addition of this new solution means that we now have a single, integrated platform for appraisals of passenger vehicles, motorcycles and light-, medium- and heavy-duty trucks."
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Mitchell Cloud Estimating TruckMax makes it possible for insurers and collision repair centers to write estimates on the most common commercial trucks on the road today with more than 57,000 unique configurations for trucks of all sizes, the company says. It features integrated aftermarket parts pricing directly from suppliers, detailed exploded diagrams, in-house authored procedure pages, labor data and paint refinish calculations.
Carriers can use it's photo-based estimating technology to complete appraisals virtually, eliminating the need for in-person inspections on low-severity claims, Mitchell says.
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"We look forward to supporting Progressive as it continues to grow its commercial auto and specialty lines of business," says Debbie Day, executive vice president and general manager of Mitchell's Auto Physical Damage division. "Using Mitchell Cloud Estimating TruckMax and our portfolio of technology solutions, the top U.S. commercial auto insurer may complete appraisals and settle claims quickly and efficiently -- helping to improve policyholder satisfaction, decrease cycle time and maintain focus on proper, safe repair."
