Isuzu earns top performing warehouse distinction

Isuzu's Scranton, Pa. warehouse team is recognized

Isuzu Commercial Truck of America has announced its parts distribution center in Scranton, Pa., was recently named one of North America’s top performing warehouses in Carlisle & Co.’s 2023 North American Parts Benchmark (NAPB). The award was presented on April 26, 2023, at the NAPB 2023 Conference in Universal City, Calif.

The Scranton warehouse — part of Isuzu’s Center of Excellence comprising a state-of-the-art, 100,000 sq.-ft., parts distribution center and a world-class 30,000 sq.-ft., training and technical assistance facility — finished in a tie for second place (with CNH Industrial in Reno, Nev.) among all entrants in the heavy-equipment division, beating such illustrious competition as John Deere, Volvo, Daimler Truck, Kubota and more.

First place went to a Navistar facility in Edmonton, Alberta.  

The rankings were based on five metrics, all weighted equally:

  • Line Productivity: Warehouse Workers Productivity
  • Line Productivity: All Warehouse Staff Productivity
  • Value Productivity: All Warehouse Staff Productivity
  • Floor Denials per 1 Million Lines Shipped
  • Warehouse Errors per 1 Million Lines Shipped

“When we opened this facility in northeast Pennsylvania in July 2016, we knew we were taking a risk calling it a ‘Center of Excellence,” says Shaun Skinner, president of Isuzu Commercial Truck of America and Isuzu Commercial Truck of Canada. “But this award proves that we have created a productive, reliable, high-tech parts distribution center that stands with the very best across multiple industries.”

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