AutoNetTV Media, a pioneer of digital Vehicle Care messaging for automotive and commercial service facilities, has entered into a partnership with Karmak.
With the increasing importance of clear and engaging customer messaging across ever-expanding channels, commercial dealers and service facilities recognize the need for professional quality digital communication tools to reinforce their expert training and service offerings to their customers. The AutoNetTV-Karmak partnership brings together two highly respected companies offering top-notch products and customer service that have supported the vehicle sales and service industry for decades.
“We’re thrilled to partner with an industry-leading technology company like Karmak. Their track record of innovating solutions that boost operational success and customer ROI in the industry makes them the perfect partner to complement our award-winning customer content and digital delivery tools,” says Marc Poulsen, national accounts manager at AutoNetTV. “We’re confident that our combined services and expertise will generate accelerated benefits for dealers and repair shops across the commercial vehicle industry.”
“Adding AutoNetTV to our network of partners was an easy choice,” adds Craig Grade, director of partnerships at Karmak. “It’s an impactful solution that will benefit many Karmak customers.”
As part of the agreement, Karmak will offer AutoNetTV’s suite of digital content and delivery products including Car Care TV (a digital menu board that displays services, pricing and educational content), Car Care Entertainment TV (designed to replace cable TV in the waiting area, with entertaining and educational content), and Car Care Plugin (delivering videos in websites, email, text, and digital inspection tools). The companies say AutoNetTV’s professional videos are proven to boost customer awareness and receptivity to maintenance and repair services, increasing sales and customer retention for dealer and repair shops.
Additionally, Karmak will work with AutoNetTV to provide its custom content creation services, offered through AutoNetTV Studios, to larger service brands, distributors and manufacturers in the commercial vehicle industry, the company says.
Commercial trucking facilities are constantly seeking ways to differentiate themselves through their service offerings, expertise and technology solutions. Combining AutoNetTV’s content expertise with Karmak’s operational and management technologies will help any heavy-duty service and parts facility to grow their customer engagement and add-on repair orders, the company says.
