XL Specialized Trailers has introduced a new 5-3-1 policy featuring five-year structural coverage, three-year paint coverage and one-year coverage on parts and components.
The warranty policy is an enhancement to the previous policy and is a substantiation of XL trailers’ superior quality and durability. XL’s trailers are manufactured in Manchester, Iowa, with state-of-the-art equipment, by skilled craftsmen. The five-year structural warranty covers the trailer’s structural beams as well as the pin connections between those beams and the crossmembers and outer rails of the load-bearing deck, the company says.
XL Specialized Trailers’ new paint warranty guarantees no peeling or delamination and cracking or checking of the paint for three years. XL’s trailers are painted with a corrosion-resistant epoxy primer and urethane topcoat. The paint process is rigorously tested to meet strict adhesion and corrosion-resistant ASTM standards, XL says.
Trailer components are critical to a good user-experience. The full parts and component warranty covers axles, suspension, landing gear and all manufactured components as well as air, electrical and hydraulic components for one year.
“Our team is excited to introduce a new and improved warranty policy. It is a testament to the positive changes we have made at our company. Over the last two years, XL’s empowered workforce has improved product quality and reduced warranty expense to the point we are extremely confident in offering this higher level of service and support through our warranty program” says Stuart Sleper, president and CEO, XL Specialized Trailers.
“We are aiming to provide customers greater peace of mind by backing our trailers with the best warranty in the industry. We are there for our customers through the entire order process including after the sale,” Sleper says.
XL’s new policy is effective on all units invoiced Jan. 1, 2021, and after, and starts at the time of retail sale or six months after the trailer is completed.