Hyundai Translead introduces ‘customer journey experience,’ new products

Hyundai Translead presentation at TMC 2022

Hyundai Translead announced at TMC 2022 products and solutions inspired by customer needs. These product enhancements and other innovations beyond the product demonstrate Hyundai Translead’s commitment to supporting the full customer journey with effective solutions and care, the company says.

“We invest in customer-inspired innovation to meet their needs,” said Hyundai Translead CEO Bongjae Lee. “Our new and evolved products always feature innovative design and engineering, but we are also committed to delivering innovation beyond the trailer. It’s why we develop products like the new HT LinkVue camera system and the myHT customer portal, providing easier ways for customers to manage their fleet.”

Through HT360, Hyundai Translead supports the entire customer journey from purchasing and financing to maintaining their fleet. Going beyond producing superior trailers, Hyundai Translead is focused on increasing the value of every product and investing in customer support.

“With HT360, Hyundai Transload makes every aspect of fleet management more efficient,” said Sean Kenney, chief sales officer, Hyundai Translead. “That means providing even more than just great trailers. We are surrounding customers with care and services beyond our products.”

Hyundai Translead presentation at TMC 2022At TMC22 in Orlando, Hyundai Translead announced the HT360 experience, including: 

myHT Customer Portal — myHT is a portal that empowers customers to make better-informed decisions, providing access to actionable data and account management tools. 

HT Trailer Finance — Every trailer customer, from owner operators to large fleets, now has access to flexible equipment acquisition options that can be structured to their needs, with affordable terms, easy applications and often same-day decisions.

HT Preferred Service Provider Network —Hyundai Translead offers a certified service solution with broad geographic coverage and comprehensive trailer care capabilities nationwide.

HT Aftermarket Genuine Parts — Hyundai Translead has made sizable investments in a distribution center, warehousing and tracking system, team of knowledgeable professionals, and substantial inventory to ensure reliable service and parts availability.

Additionally, Hyundai Translead introduced other innovative products and solutions:

HT LinkVue — The HT LinkVue trailer camera system offers drivers a surround view of the trailer. Cameras pointed in every direction provide increased awareness by reducing blind spots when maneuvering. HT LinkVue is available as a stand-alone or as an integrated HT LinkSense sensor solution. 

“Expanding our efforts to include innovation beyond the trailer is part of pursuing solutions that help customers use our products more effectively,” added Kenney.

Hyundai Translead also showcased the enhanced Composite dry van with L-Core panels and the lighter and stronger ThermoTech refrigerated van trailers at TMC22 in Orlando.        

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