Navistar upped its product offering in the retail used truck market Tuesday, announcing it will now offer a free one-year factory-backed warranty for engine and aftertreatment systems on its most popular used on-highway vehicles.
The company says this new warranty is available on units purchased from any retail outlet from March through December 2021, and will apply to any qualifying used International LT Series or RH Series on-highway vehicle purchased by an end user in the United States for domestic use. The company adds the offer includes trucks purchased from any International dealer, International Used Truck Center, non-International dealer or independent seller, including fleet resellers or at auction.
"This warranty offer reflects our customer-centered approach, which is the basis for the company's Navistar 4.0 business strategy," says Tony Stinsa, vice president, Used Truck, Navistar. "We are supporting our customers with a factory-backed warranty that gives them the confidence to entrust their business to International. We are collaborating with our dealers to support our customers on the road better than anyone else."
Under the terms of the warranty offer, Navistar says customers who purchase an eligible used truck will receive a one-year, 100,000-mile factory warranty on the engine and aftertreatment systems at no charge.
The company says further eligibility requirements for the vehicle include:
- Model year 2018 or newer LT or RH Series
- Delivered to an end user by Dec. 31, 2021
- Vehicle must have less than 550,000 miles at time of sale; 475 HP or less
- A clean health report provided by an International dealer less than 15 days prior to the warranty registration date
- Preventive maintenance (PM) or Department of Transportation (DOT) inspection completed within the last 12 months
- Clean title (no salvage or junk)
- Retail sale in the U.S. to an end user in the U.S.
- The warranty registration submitted within 15 days of end user purchase
"International is taking steps to make the process as simple and easy for the customer as possible," says Stinsa.
When the purchase is from an International Used Truck Center or International dealer, Navistar says it will take care of the registration work at no charge and the warranty is effective at the time of sale. When buying from a seller other than International or an International dealer, Navistar states the end customer can visit an International dealer, have a health report run, provide documentation of the retail sale and evidence of PM service within the last 12 months, and the warranty will be registered to them at no charge.
Navistar says the warranty will be effective at the date of sale or the date of the qualifying health report and PM service, whichever is later. Additionally, the customer is responsible for any PM service or work required to pass the health report. The warranty does not cover any repairs required to pass a PM or DOT inspection or a health report.
"International is committed to providing our customers with vehicles and service they can rely on and this warranty offer demonstrates our confidence in these products," Stinsa says. "We are proud of the value offered by our used International LT or RH Series trucks and this warranty provides even more reason for a customer to buy one."