In her role as chief customer officer, Cummins says Quintos leads a global organization devoted to customer advocacy. Quintos is responsible for setting and executing a total customer experience strategy to drive customer success. As part of this role, she also leads Diversity and Inclusion, Corporate Responsibility and Entrepreneurship strategy and programs. While at Dell, Karen has served as senior vice president and chief marketing officer, vice president of public sector marketing and North America commercial marketing, and held executive roles in services, support and supply chain management.
“Karen Quintos is a terrific addition to our Board of Directors as Cummins enters a new era of growth and success,” says Tom Linebarger, chairman and CEO at Cummins. “Quintos’ experience in customer service and supply chain will be an asset to us in our continued efforts to deliver world-class sales and support to our customers and create a more effective and efficient global supply chain.”
She joined Dell in 2000 from Citigroup where she was vice president of global operations and technology. She also spent 12 years with Merck in marketing, operations and supply chain leadership positions.
Freeland is Cummins’ president and COO and oversees the company’s daily operations. He joined Cummins in 1979. In his more than 30-year tenure, Cummins says he has held various roles with the company, including plant manager of the Diesel ReCon Plant in Memphis, Tenn.; plant manager of the Columbus Engine Plant in Columbus, Ind.; president of the Distribution Business and president of the Components Business.
“Rich has a deep understanding of our markets and customers and adding him to our Board at this pivotal time better positions Cummins for success,” says Linebarger. “He has a proven track record of delivering financial results for Cummins, while bringing solutions to our customers that fuel their success. I am thrilled Rich has been elected to the Cummins Board of Directors.”
Most recently, Freeland was President of the Engine Business for Cummins, a position he held from 2010 to 2014. Under his leadership, the Engine Business realized revenue growth of nearly 40 percent, launched a record number of new products and created and grew numerous global partnerships in new and existing markets around the world, the company says.
