The American Truck Dealers (ATD) announced Wednesday it will hold its 2019 Advanced Service Management seminar from Oct. 7-11, 2019, in Tysons, Va.
During the five-day seminar commercial truck experts from the ATD Academy will discuss key topics that will help dealerships transform their service departments into profitable operations. ATD says participants will analyze their dealership’s performance and walk away with the tools to make significant process improvements.
The key areas covered include: problem identification, situation assessment, personnel techniques, production techniques, service legalese, shop scheduling and loading, SWOT analysis and managing by objective.
For more information and to register, please CLICK HERE.