“As our dealership and customer base continues to grow, so does the amount of equipment we need to service,” says General Manager Brett Myers. “Our team is anxious to provide a wider array of services, improve efficiency and minimize downtime.”
In addition to cosmetic improvements to its exterior, the Peterbilt service dealership’s renovation included eight new 40-by-150 ft. service bays for a total of 24 bays, including one wash bay and one steam bay. The upgraded dealership received 6,000 sq. ft. of additional space. The location also has ISO-calibrated tool storage, which ensures all tools used to measure product quality at the dealership meet industry standards for excellence, the company says.
Myers says, “The space gives us more flexibility and opportunity for our employees to be even more ambitious toward being the best of the best.”
TLG Vice President Mike Thurston adds, “Our service bays were at full capacity and our number one priority has been and will always be our customers. This investment is an outstanding example of how TLG strives to create the ideal customer experience.”
The Great Lakes Peterbilt dealership currently employs 30 full-time technicians, and more than 70 employees total. Managed by Myers, it’s open 24 hours a day, Monday through Friday and until 4 p.m. on Saturdays, the company says.
