Ryder introduces Torque by Ryder, a new service offering retail mobile maintenance at a business’s location with no long-term contract.
According to the company, Torque by Ryder provides a portfolio of maintenance offerings with its fleet of fully equipped mobile maintenance trucks and professionally trained technicians. All services offered through Torque by Ryder are easily accessible and transacted via desktop or a mobile device to schedule, receive, track and pay for maintenance solutions.
The retail mobile maintenance services offered through the company include preventive maintenance services to trucks, trailers, and liftgate applications, as well as maintenance for tires, lighting, brakes, A/C, exhaust, suspension, door, camera, electronic logging device, and collision avoidance systems, Ryder says.
Torque by Ryder is currently available in Georgia, Oklahoma, Florida, Texas, South Carolina, and North Carolina, with plans to expand into Virginia, Maryland, Kentucky, Indiana, Arkansas, and Tennessee over the next 12 months.
“Combining the convenience of mobile maintenance with the simplicity of a transactional model allows us to deliver a superior service to retail maintenance buyers,” says Jordan Wagner, vice president and general manager at Torque by Ryder. “Torque by Ryder is the future of uptime for commercial fleets that do not want to commit to a long-term maintenance contract, while still receiving a service that is backed by Ryder.”
Torque by Ryder, a first-of-its-kind retail maintenance solution, operates separately from Ryder’s existing fleet maintenance locations, the company says, and with a separate vehicle technician workforce, allowing for a transactional experience. In addition, Torque by Ryder states it is positioned to provide off-hours maintenance, minor repairs, and Federal DOT inspection services for fleets and trailers.