Hunter Engineering and people development program RockED are partnering to deliver targeted microlearning designed to help service advisers build communication skills.
"This partnership aligns with our mission to elevate the automotive service experience through accessible, impactful education," says Matthias Stoever, RockED CEO. "By pairing our microlearning expertise with Hunter's industry-leading equipment, we're helping service teams turn advanced technology into clearer conversations and better outcomes for customers."
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The training will be available through Hunter University, the global learning platform for customers, technicians, instructors and students. RockED will deliver short, practical training content focusing on inspection result presentation, service adviser communication and customer-centered service interactions.
"We're proud to be partnering with RockED; such a well-established learning platform in the dealership environment," says Tom Settle, Hunter's senior manager of learning and development. "To be able to offer service adviser training of this caliber through Hunter University is amazing."
