Decisiv and MacKay & Company announced Thursday the latter will begin featuring industry service data captured in the Decisiv Service Relationship Management (SRM) platform.
The partnership will expand the analyses and insights presented in MacKay & Company's monthly DataPulse Plus Reports to provide clients with timely aftermarket information on parts and labor costs, quarterly changes, and regional data points, the companies say.
“Decisiv has the unique ability to quantify and dynamically report on changes in parts and labor costs, and service activity across North America,” says John Blodgett, vice president, Sales and Marketing at MacKay & Company. “As the authoritative source on heavy-duty truck and trailer service and repair activity, their data will allow us to provide our clients with more timely and detailed analyses of service and repair costs.”
[RELATED: MacKay & Company offers midway point view of aftermarket for 2023]
Beginning this month, MacKay & Company DataPulse Plus Reports will include parts and labor data from the Decisiv SRM platform based on more than 70,000 weekly repair events at over 5,000 U.S. and Canadian commercial vehicle service locations. The companies state featured insights in the reports will include:
- Average parts and labor costs per repair for the previous five quarters
- Average parts and labor costs per repair for the previous quarter in four U.S. regions
- A Category Spotlight featuring parts and labor costs over the past two quarters for one of the 25 vehicle system groups tracked by Decisiv using TMC’s Vehicle Maintenance Reporting Standards (VMRS)
Decisiv and the American Trucking Associations’ Technology & Maintenance Council (TMC) jointly publish the quarterly Decisiv/TMC North American Service Event Benchmark Report on parts and labor costs. Starting with Q1 2023, the report was expanded to account for more than 96% of parts and labor costs by broadening the scope of the reporting to cover the top 25 VMRS system codes.
As part of its new partnership with Decisiv, MacKay & Company also will be a featured provider on the Decisiv Marketplace, the company’s hub for technology, services, and solutions partners within the Decisiv SRM Ecosystem.
“With this partnership, MacKay & Company is further validating both the accuracy and value of the data managed in our SRM platform,” says Dick Hyatt, president and CEO of Decisiv. “Delivering greater insight into service and repair costs will enable fleets, OEMs and dealers, and component suppliers to drive more intelligent, effective service and proactively plan and manage maintenance across the entire lifecycle of every asset.”
MacKay & Company DataPulse Plus Reports provide industry data and insights to clients in the heavy-duty truck and trailer market. The reports cover Fleet Revenue Miles; Dealer New Truck Inventory, Parts Sales, Parts Inventory and Service Labor Sales, and Independent Distributors' Parts Sales, Parts Inventory Levels, Service Labor Sales and Aftermarket Parts Forecast, the company says.
