Prokeep is now a preferred technology vendor for Paccar Parts. It serves as a centralized inbox for customer communication with distributors, which it says enables faster response times, increased sales opportunities, a better view of customer history and a way to engage customers.
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"Paccar Parts continues to grow its portfolio of aftermarket transportation solutions with value-added services and tools," says Genevieve Bekkerus, Paccar Parts' senior director of marketing. "Our partnership with Prokeep underscores this growth and distinguishes us as a leader in customer engagement strategies that help dealers in our network deliver continued value for customers."
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Prokeep supplies more than 8,000 distributor locations across North America and says it offers a more efficient way to engage their customers.
"When we began partnering with dealers, we knew we were adding significant value to their businesses through more efficient outbound communication, comprehensive customer history records, and an enhanced customer experience," says Jack Carrere, CEO and cofounder of Prokeep. "Our collaboration with Paccar Parts further confirms this value, and we're thrilled to extend our technology to even more dealerships, providing them with an innovative edge and driving their growth.
