PhaseZero launches new AI solutions

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PhaseZero announced a suite of new artificial intelligence (AI) agents for the CxCommerce platform on Thursday. 

The commerce platform provider designed five AI agents it says are ready to deploy with a low cost to operate. Each tool can be tailored to a business's specific policies, processes and business goals. 

[RELATED: PhaseZero adds generative AI solutions to CxAnalytics]

"Doing more with the current workforce is fundamental to every business strategy," says Ram ChandraSekar, PhaseZero founder and CEO. "Our goal is to help teams become more productive and perform better by augmenting their work with AI technologies to help them serve customers better and faster. The innovations we're announcing today are another example of how we help businesses build sustainable advantages and respond quickly to competitive challenges." 

The new solutions are: 

  • A pricing agent provides pricing and sales teams insights into competitive and channel pricing trends to allow teams to increase revenue, margins and revenue per visit. 
  • An inventory agent gives sales teams quick visibility to alternate products and suppliers for out-of-stock items, reducing lost sales and increasing revenue per visit and customer retention. 
  • A visual search agent that can make it easy for customers to find products by matching a picture. Merchandising managers can use it to attract new customers and increase conversion rates. 
  • An SEO agent allows marketing and merchandising managers to achieve top search engine rankings, boost brand and category performance, and track results. 
  • An insights agent enables sales and marketing managers to explore questions in natural language and get real-time answers to identify sales opportunities, perform data-driven planning and maximize return on investment. 


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