Robert (Bob) Greenwood, known for his revolutionary approach to Service Business Management will be kicking off SOLD ’16 at 12 p.m. on Jan. 24, 2016, in Las Vegas preceeding Heavy Duty Aftermarket Week (HDAW).
Organizers say the topic of Bob’s presentation will cover the Service Manager and General Manager positions in the heavy-duty service business. These are positions that are rarely discussed in the heavy-duty service business and can make or break a company.
Greenwood will approach the new topic by discussing the following questions:
Greenwood will cover these topics and illustrate how this topic ties in with the dynamic approach to business he outlined at last year’s SOLD ’15 presentation, organizers say. His presentation will adjourn at 5 p.m.
SOLD ’16 will reconvene 8 a.m. Jan. 25, 2016, with discussions regarding future technicians, and mid-management, where will they come from.
Among the scheduled discussions include:
A case study of programs in Central California will illustrate how cooperation between education and business can have success.
