Mitchell 1 partnering with First Vehicle Service locations

Mitchell 1 announces an agreement with First Vehicle Services, a leading provider of diverse fleet management and maintenance services, to provide comprehensive repair information, diagnostics, estimating and maintenance software to all First Vehicle Service locations throughout North America and Puerto Rico.

The agreement gives First Vehicle Services technicians access to Mitchell 1’s TruckSeries and ProDemand software programs, providing information to diagnose, repair and maintain, as well as write estimates for most makes and models of cars, light trucks, Class 4-8 trucks and busses.

“Having access to both TruckSeries and ProDemand gives First Vehicle Services facilities a powerful combination of tools and features that will add efficiencies to any service location. Technicians can go to a single source to gather all the information needed to properly complete repair jobs,” says Scott DeGiorgio, general manager of Mitchell 1’s commercial vehicle group. “We are very pleased that a service provider with First Vehicle Services’ reputation as a trusted, customer-focused fleet maintenance partner has chosen Mitchell 1 products to expand their repair capabilities.”

First Vehicle Services provides diverse fleet management and maintenance services for a variety of organizations and industries, including governments, school districts, petrochemical companies, transit agencies, airports, universities, and private organizations throughout the United States and Puerto Rico.

With 24/7 access to the Mitchell 1 repair information products, service technicians at First Vehicle Services will be provided with the most complete and efficient solutions for every stage of the repair process for most any vehicle they encounter, the company says.

“First Vehicle Services selected Mitchell 1 to provide up-to-date service information to our technicians who service more than 40,000 vehicles, including light, medium and heavy-duty. Having this information at the technician level allows them to diagnose and repair vehicles quickly and get them back on the road, resulting in increased customer satisfaction and decreased costs,” says Ray Roland, director of maintenance for First Vehicle Services.

Mitchell 1’s TruckSeries is the only comprehensive repair information software suite of its kind available for Class 4-8 trucks, providing a one-stop, single log-in, all-makes data resource with scalable wiring diagrams, digital pictures, DTC-to-diagnostics, all packaged into a single application, the company says.

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