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Mining the stats yields insights for HD Repair Forum attendees

Updated Apr 25, 2024

Costs for collision repair have risen an eye-popping 44.7% since 2019, Doug Orr says data from AdjustRite shows. AdjustRite is PPG's estimating software for commercial vehicles. 

"The good news is that in the 2023 data, it appears it has flattened out," Orr says.

What's causing it? Everything. 

Orr showed AdjustRite data indicated increases across the board: 42% in parts, 21% in labor, 55% in sublet, 41% in paint materials and 56% in body supplies. 

[RELATED: Communication is key when working with insurance, HD Repair Forum panel says]

"The one that surprised me was labor," Orr says. "But all of these factors weigh in to that 44% increase in severity." 

Volume is also on upswing since the pandemic, Orr notes, saying "it's trending in the right direction." U.S. estimates per user are finally recovering in 2023, Orr showed, with increases across the country except for int he West. 

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