Insurance

How to pitch service contracts, offer financing

Sales tactics and customer communication took center stage during a rotating workshops Thursday at the Used Truck Association (UTA) Convention in San Antonio.

November 9, 2023

Customer being shown data on a sheet of paper

DTNA launches used truck extended coverage package

“With Extended OPTIMUM, customers now get protection for their investment and the peace of mind that comes with DTNA’s extended coverage, comparable to the original base warranty,” says DTNA's Kelly Gedert.

October 25, 2023

Daimler launches used truck extended coverage package

Mitchell, Progressive pair up with TruckMax

"With Mitchell Cloud Estimating TruckMax, we can better serve our customers -- increasing appraiser efficiency and accuracy while decreasing cycle time," says Kevin Peinkofer, Progressive Commercial Lines' claims general manager.

July 11, 2023

A computer monitor and tablet showing the Mitchell software for estimating collision repair.

Progressive Insurance introduces heavy truck roadside assistance

"We are bringing this top-requested offering to market to help customers overcome challenges on the road in a time of need and get them back on the road as soon as possible," says Peter Niro, truck product development manager for Progressive.

May 23, 2023

Red tow truck pulling a blue Class 8 tractor.

Service and repair

Best practices for insurance claim photos

Filing, evaluating and approving an insurance claim can be a major bottleneck during a truck repair. Insurance professionals say too many garages struggle to submit photos that can quickly confirm a vehicle’s damage and move claims forward.

April 19, 2023

Insurance photo panel discussion

iTRG has improved its national insurance program for repair shops

The Independent Truck Repair Group (iTRG) has partnered with a AAA-rated insurance carrier to overhaul and revise the iTRG national insurance program to better meet industry needs. The updated program will be formally introduced July 18.

July 14, 2022

Warehouse worker on a laptop

iTRG introducing national insurance program for shops

The Independent Truck Repair Group (iTRG) has partnered with an insurance company to create a national insurance program for iTRG members. iTRG plans to roll out the program nationwide before the end of the year.

October 15, 2021

Cover Whale, Everspan partner on commercial trucking program

Cover Whale Insurance Solutions Inc. has announced its partnership with Everspan Indemnity Insurance Company to offer a commercial trucking program.

September 20, 2021

Man looking at laptop computer

Volvo, Mack piloting insurance service digital platform

The service’s enhanced capabilities will soon enable Mack and Volvo customers to connect in real time with insurance companies for a more seamless experience.

February 4, 2021

210204 Mack Connected Insurance

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Finalists named for ATD's 2024 Truck Dealer of the Year

The American Truck Dealers (ATD), Trucks, Parts, Service and Procede Software are pleased to announce the nominees for the 2024 Truck Dealer of the Year. There are seven dealers up for the 2024 award.

Truck on interstate driving

Late-model depreciation gently slowing for used trucks

Kriete Group chargers

How electric trucks may transform dealer revenue streams

The image on the left shows a sign being taken down and the image on the right shows a new FleetPride sign in its place.

Rebranding demands strategy, communication

Download The Comprehensive Guide on In-House vs Outsourced Maintenance

Download The Comprehensive Guide on In-House vs Outsourced Maintenance

Learn how to move your used trucks faster

With unsold used inventory depreciating at a rate of more than 2% monthly, efficient inventory turnover is a must for dealers. Download this eBook to access proven strategies for selling used trucks faster.

Used Truck Guide Cover

Diesel Repair Shop Job Decriptions Templates

Need some professional job descriptions for your shop, but don't have the time? We've got you covered.