Truckworx Kenworth has been named Kenworth’s 2012 Parts and Service Dealer of the Year for the U.S. and Canada during the annual Kenworth Dealer Meeting held recently in Columbus, Miss.
The Parts and Service Dealer of the Year award recognizes the Kenworth dealer that provides customers the best parts and service support among all dealerships in the Kenworth dealer network.
“The team at Truckworx Kenworth is truly outstanding,” said Darrin Siver, PACCAR vice president and PACCAR Parts general manager. “They maintain an outstanding parts inventory, are known for superior customer service, and are staffed with skilled technicians in support of Kenworth trucks and the PACCAR-13 engine.”
Bob Mitchell, CEO of Truckworx Kenworth, which has locations serving Birmingham, Dothan, Huntsville, Mobile, Montgomery and Thomasville, Ala., and Jackson (Richland), Miss., says good parts and service support is critical for any truck and fleet operator.
“I couldn’t be more pleased with our team for achieving this accomplishment,” he says. “Having knowledgeable and talented people in our parts and service departments is a big part of the reason why we earned this award. I am extremely proud of the work our employees do every day to minimize our customers’ downtime and keep them on the road making money.”
This is the second such honor for the Truckworx franchise. The company was also named Kenworth’s 2012 PACCAR MX Engine Dealer of the Year.