Phillips Connect on Thursday announced an app, TechAssist, to streamline installations for trailer manufacturers and fleet installers.
"Commercial Class 8 trailers operate in one of the harshest environments you can imagine," says Todd Thibault, senior director of field services at Phillips Connect. "Road debris, corrosion and collisions happen frequently, making trailer tech health and diagnostics an essential part of any fleet maintenance program."
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TechAssist confirms every sensor, gateway and system is online and reporting correctly before a trailer leaves the plant, allowing OEMs to ensure they are delivering a fully functional trailer to their customers. It runs every installation job through a guided workflow. Maintenance technicians can get a clear picture of a trailer's health before it pulls out of the yard. The app will spot problems and guide the technicians through repairs.
"Decades of partnerships with the world's largest fleets and trailer OEMs have given us a deep understanding of how our customers work, what they expect and where their pain points are," says Todd Hughes, director of product management at Phillips Connect. "TechAssist is a direct result of that knowledge. It's not just a tool; it's a part of how we help customers get the most from their trailer investments from Day One."
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Phillips Connect says even less-experienced technicians can troubleshoot and maintain connected smart trailer systems. Its step-by-step workflows help any technician, regardless of experience level, to install, verify and service smart trailer technology.
Features of TechAssist include:
- Bluetooth-enabled discovery of nearby assets to eliminate manual searching.
- Real-time diagnostics for gateway health and sensor status.
- Camera-based sensor pairing (barcode scanning), replacing manual data entry.
- Offline access to sensor data and history in no-connectivity environments.
- Single Sign-On (SSO) security for enterprise-wide access.
- Guided troubleshooting workflows with step-by-step support and warnings.
- Support for new sensor types, including automatic tire inflation system (ATIS) regulator and air tank sensors.
- Enhanced visibility into ABS system status, including both ABS and programmable logic controller (PLC) reader connections.
The app is available for iOS and Android devices now.
