Decisiv announces enhancements to Marketplace SRM


Decisiv has announced several enhancements to the Decisiv Marketplace, which include a range of industry and service related information.

In the new Marketplace Hub, Decisiv says industry and partner information is easily accessible in three categories, including:

  • Industry Trends & Drivers: Information on industry trends and new technology developments
  • Industry Perspectives: News, articles and podcasts directly related to asset service management issues
  • Marketplace News: SRM ecosystem partner announcements

Decisiv also has added an expanded version of its monthly Service Data Index to the Marketplace service relationship management (SRM) solution. The research data on parts and labor costs now includes group level reporting based on the standard three-digit VMRS system code key 31 applied to operations in advance of, during, or after a service event, the company says.

The regional breakdown and comparative cost analysis based on transaction level service data marks the first time this level of information has been made available, Decisiv says. The research reporting enables fleets to more critically assess and compare service costs and provides benchmark costing data for service providers on both a national and regional basis. Also included are an overview and a glossary of terms to help those who are not familiar with VMRS.

“These enhancements to the Decisiv Marketplace add greater value to an already valuable industry resource. By sharing industry and service-related news and information, the Marketplace becomes the ultimate exchange for products, services and critical information across the commercial vehicle service industry,” says Dick Hyatt, Decisiv president and CEO.

“The Decisiv Marketplace is an important addition to the foundation of our SRM Ecosystem, which provides unprecedented levels of improvement in service management and asset performance for fleets, service providers, and manufacturers,” Hyatt says.

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